United States

Shipping Origin: Gilroy, California

Carriers: FedEx and USPS

Shipping Options: 

  • FedEx Ground
    • Free shipping on orders over $75
    • Less than $75 - Price based on weight/location
  • Other options
    • Prices based on shipping method, weight, and location
    • Estimated shipping times provided at checkout
    • FedEx Express
      • Express Saver
      • 2 Day
      • 2 Day Saturday Delivery
      • Priority Overnight
    • USPS
      • First Class Mail
      • First Class Package
      • Priority Mail
      • Priority Mail Express

      Sales Taxes: 

      • Charged in CA, NC, NY, SC
      • Added at checkout
      • Tax Exemptions: If you're ordering for a public university, business, or other tax exempt institution, please email us at support@sensel.com before placing your order. Include the email address that you'll place the order with. We'll then make that email address tax exempt and taxes will automatically be removed from your order at checkout .

       

      Canada

      Shipping Origin: Gilroy, California

      Carrier: FedEx 

      Shipping Options:

      • Free FedEx Ground shipping on orders over $75
      • Flat $9 fee for FedEx Ground shipping on orders below $75
      • Other options - prices based on method and location
        • FedEx International Economy
        • FedEx International Priority 

      Estimated shipping times provided at checkout

      Currency: Payment can be made in USD or CAD, by choosing the currency/flag in the navigation bar. Please note, the CAD price includes a 1.5% currency conversion fee, and is then rounded.

      Sales Taxes:

      • Charged in all provinces and territories
      • Added at checkout
      • Tax Exemptions: If you're ordering for a public university or another tax exempt institution, please email us at support@sensel.com before placing your order. Include the email address that you'll place the order with. We'll then make that email address tax exempt and taxes will automatically be removed from your order at checkout .

       

      European Union

      EU Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

      Shipping Origin: Rotterdam, NL (because it's shipping from within the EU, there won't be any import/customs duties)

      Carrier: DPD (Dynamic Parcel Distribution)

      Shipping Options:

      • Free DPD shipping on orders over $75
      • Flat $19.95 fee DPD shipping on orders below $75

      Expected shipping time: 3-7 business days, depending on location.

      Currency: Payment can be made in USD, EUR or GBP, by choosing the currency/flag in the navigation bar. Please note, the EUR/GBP price includes a 1.5% currency conversion fee, and is then rounded.

      VAT: 

      • A 21% VAT is added at checkout, which Sensel is required to pay when we import our products into Rotterdam (where our European warehouse is located).
      • Tax Exemptions: If you're ordering for a public university, business, or other tax exempt institution, please email us at support@sensel.com before placing your order. Include your VAT number as well as the email address that you'll place the order with. We'll then make that email address tax exempt and taxes will automatically be removed from your order at checkout .

       

      Norway, Switzerland 

      Shipping Origin: Rotterdam, NL

      Carrier: DPD (Dynamic Parcel Distribution)

      Shipping Options:

      • Free DPD shipping on orders over $75
      • Flat $19.95 fee DPD shipping on orders below $75

      Expected shipping time: 3-7 business days, depending on location.

      VAT: No VAT is charged at checkout. Taxes and and import duties are the responsibility of the customer.

       

      Others countries we ship to

      Counties: 

      Albania, Antigua and Barbuda, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Burkina Faso, Cayman Islands, Chile, China, Colombia, Costa Rica, Curaçao, Cyprus, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Georgia, Ghana, Honduras, Hong Kong, Iceland, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Macao (Macau), Madagascar, Malawi, Malaysia, Malta, Mauritius, Mexico, Moldova, Mozambique, Myanmar (Burma), Namibia, New Caledonia, New Zealand, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Réunion, Russia, Rwanda, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, South Africa, South Korea, Sri Lanka, Saint Lucia, Swaziland, Taiwan, Tanzania, Thailand, Togo, Trinidad and Tobago, Turkey, Uganda, Ukraine, Uruguay, Venezuela, Vietnam, Zambia, Zimbabwe

      Shipping Origin: Gilroy, California

      Carrier: FedEx

      Shipping Options:

      • FedEx International Mail Service (FIMS):
        • Estimated shipping time: 10-30 days, based on location (21 day average)
        • Free FIMS shipping on orders over $75
        • Flat $9 fee FIMS shipping on orders below $75
      • FedEx International Priority 
        • Estimated shipping times provided at checkout
        • Price based on weight/location
        • Not available in Myanmar, Russia, Sierra Leone, Venezuela

      Sales Tax: No taxes are charged at checkout. Taxes and and import duties are the responsibility of the customer.

       

      Don't currently ship to

      If you live in one of these countries and are interested in placing an order, we'd love to help. Please contact us at support@sensel.com, and we'll do our best to accommodate. 

      Counties: 

      Afghanistan, Aland Islands, Algeria, Andorra, Angola, Anguilla, Armenia, Aruba, Bangladesh, Benin, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Bouvet Island, British Indian Ocean Territory, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Cuba, Côte d'Ivoire, Dominica, Equatorial Guinea, Eritrea, Falkland Islands (Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Iran, Islamic Republic Of, Iraq, Isle Of Man, Jersey, Kiribati, Kosovo, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Macedonia, Republic Of, Maldives, Mali, Martinique, Mauritania, Mayotte, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Niue, Norfolk Island, Palestinian Territory, Occupied, Pitcairn, Republic of Cameroon, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Sint Maarten, Solomon Islands, Somalia, South Georgia And The South Sandwich Islands, South Sudan, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Syria, Tajikistan, Timor Leste, Tokelau, Tonga, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, United Arab Emirates, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen